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Customer Service Associate

2 months ago


Papillion, Nebraska, United States Goldfish Swim School Full time

Responds to inquiries within a day

Benefits:

  • Employee discounts
  • Flexible work hours
Shape your career while making a difference

At Goldfish Swim School, we are dedicated not only to fostering confident swimmers but also to nurturing the careers of our staff. We recognize that the commitment and effort of our team members cultivate skills that endure throughout their lives. We prioritize the development of both personal and professional abilities that equip our team for future endeavors.

Advantages and Benefits:
  • Compensated training on the job
  • Adaptable scheduling
  • Culture-focused organization
  • Employee appreciation initiatives
Main Responsibilities:
  • Deliver exceptional customer service to our members
  • Assist with class organization and billing processes
  • Engage in sales activities to promote new memberships
Job Requirements and Skills
  • Comfortable working with children
  • Strong communication and organizational abilities
  • High energy levels
  • Robust work ethic
  • Must successfully complete background checks prior to training
  • Minimum age of 16 years
About Goldfish Swim School:

Since 2006, Goldfish Swim School has been a leader in the swim instruction sector. We are expanding our team and seeking individuals who are enthusiastic, possess a positive attitude, and enjoy engaging with children. We offer paid training, flexible scheduling, a fulfilling work environment, and a unique culture that brings joy to our team members.

Safety Protocols:

The safety of our swimmers, parents, and staff is our top priority. Goldfish Swim School adheres to all CDC and WHO safety guidelines, as well as local regulations. Additionally, we implement the following safety measures:
  • An on-site cleaner is present during every shift to sanitize high-touch areas in our lobby and pool
  • Our pools are treated with chlorine to ensure a safe swimming environment
    • The CDC indicates that proper maintenance and disinfection with chlorine effectively eliminate or deactivate viruses
  • Our advanced ventilation system continuously circulates fresh air throughout our facility, further reducing the risk of airborne virus transmission
    • Experts suggest that indoor pools are significantly better at minimizing virus spread compared to many indoor environments
If you, or someone you know, is interested in contributing to a meaningful cause, we encourage you to explore this opportunity.

Goldfish Swim School Sarpy County specializes in swim instruction for children aged 4 months to 12 years. Our proven curriculum fosters confidence and promotes a love for swimming while teaching essential water safety skills.

NOTE: This job posting may not encompass all responsibilities and is subject to change. Employees may be assigned additional duties as required by the employer. Goldfish Swim School Sarpy County is an Equal Opportunity Employer.

Compensation: $16.00 per hour

Embrace a Vibrant Culture & Impact Lives

From the moment you enter, you can feel the energy. It’s not just the bright colors, tropical decor, and joyful children; it’s something unique, something truly exceptional. It’s passion - a passion for children and a commitment to transforming lives by teaching them to swim.

At Goldfish, you are more than just an employee; you are part of a larger mission. You are making a difference in the lives of children in your community. You are an essential member of a team dedicated to advancing a meaningful cause. You will also gain invaluable experiences, learning life lessons through mentorship, leadership, and passion. At Goldfish, it’s not merely a job; it’s a world of opportunities and transformative moments.

Creating Impact with Passion, Purpose & Core Values

At Goldfish, our core values guide every action we take and every decision we make. These values are not just words; they are integrated into our daily lives, enabling us to make a significant impact in our community and in the lives of our members and team.

We meticulously attend to every detail to provide a GOLDEN Experience

We are committed to fostering a culture that delivers WOW Customer Service

We uphold integrity, compassion, and trust in all our interactions

We strive to exceed expectations to achieve Extraordinary Results

We celebrate every achievement, recognizing the importance of Celebration