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ITIL Application Architect-Project Management Systems Specialist

2 months ago

Madison, Wisconsin, United States Novalink Solutions LLC Full time
Job Summary

We are seeking an experienced ITIL Application Architect to join our team at Novalink Solutions LLC. As an Application Architect for ITIL initiatives, you will provide leadership and direction to the Collaboration and Project Management and Infrastructure staff on the design and development of ITIL systems and solutions.

Key Responsibilities
  • Collaborate with senior managers to determine business-specific application needs
  • Compile and implement application development plans for new or existing applications
  • Demonstrate application prototypes and integrate user feedback
  • Write scripts and code for applications, as well as install and update applications
  • Provide end-users with technical support
  • Run diagnostic tests and perform debugging procedures
  • Perform application integration, maintenance, upgrades, and migration
  • Document application development processes, procedures, and standards
Requirements
  • Bachelor's degree in computer science with a specialization in software engineering, application development, or similar
  • A minimum of 2 years experience as an application architect
  • Proficient in programming languages, such as SQL and JavaScript
  • Willingness to learn and ability to configure cloud-based or on-prem off-the-shelf business solutions
  • Experience in aligning application development with business needs
  • Exceptional analytical and problem-solving skills
  • Excellent leadership and interpersonal skills
  • Superb organizational and time management skills
Preferred Skills
  • Experience configuring ITIL products such as Ivanti Service Management and ServiceNow