Complex Solutions Implementer
3 weeks ago
At Alloy, we're passionate about helping companies overcome identity risk challenges. With our cutting-edge technology, we enable businesses to outpace fraud and expand their customer base globally.
We value diversity, equity, and inclusion in our workplace and are committed to fostering an environment where our employees feel valued and empowered to succeed. Our recognition as one of Inc. Magazine's Best Workplaces and Forbes America's Best Startup Employers is a testament to our efforts.
About the Job
This role is ideal for a highly skilled individual who excels at navigating complex technical products. As a Solutions Architect, you will join Alloy's Professional Services team and contribute significantly to client success. Your key responsibilities will include delivering technical wins for new client accounts and managing the technical post-sales relationship.
Your skills will be essential in proposing technical architectures, demonstrating the product, anticipating concerns, and providing creative technical solutions to Alloy clients.
Requirements
- 5+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role.
- Experience working with payments processors, banking platforms, or similar companies.
- Hands-on, passionate, and creative problem solver with the ability to lead clients to success.
- Excellent communicator and presenter able to gain diverse audience confidence and buy-in.
- Ability to build a deep understanding of a client's needs and guide them to a technical solution.
- Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels.
- Experience working with REST APIs.
- Experience of data manipulation and ETL processes.
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