Customer Service Representative
2 days ago
A-1 Toyota is seeking a highly motivated and experienced Automotive Sales Professional to join our team.
The ideal candidate will have several years of experience selling automotive service work in either a dealership or high-volume auto center. A proven track record of success in sales and customer satisfaction is essential.
Responsibilities:
- Set appointments with customers and confirm them in a timely manner
- Greet customers in a friendly and professional manner
- Determine vehicle needs based on customer information and a vehicle walk-around
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers with full transparency, including cost and time estimates
- Communicate with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle
- Set and achieve targeted sales goals
- Provide an exceptional customer experience to drive loyalty
What We Offer:
- An excellent compensation package, including commission based on productivity
- A high-volume, highly productive shop with an average of 115 appointed service customers daily
- A climate-controlled service drive
- Vacation and sick paid time off
- A 401(k) plan
- Medical and dental benefits
- AFLAC disability insurance
- Additional life insurance coverage available
Salary: The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.
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