Business Systems Analyst
6 days ago
Serve as a key resource in facilitating the gathering of business requirements and test cases for configuration changes. Collaborate with project stakeholders to formulate and communicate business requirements and project scope. Translate stakeholder requirements into technical specifications and vice versa. Perform configuration changes within applicable software test environments. Conduct interface and application testing. Develop and execute test cases and documentation to support configuration changes. Validate test case results with stakeholders. Coordinate and document configuration activities for change control and auditing. Ensure production turnover of configuration work upon business owner sign off. Serve as a subject matter expert for root cause analysis and issue resolution. Coordinate with Application Support for software, configuration, EDI, and ICES ticket resolution. Perform business analysis duties for designated corporate projects and maintenance requests. Oversee process development and documentation for new or altered functionality or business processes. Facilitate annual audits of actual business processes versus documented processes. Identify potential areas of automation and aid in re-engineering business processes. Recommend and maintain standards for business case development and documentation.
Requirements
Associates degree and/or equivalent experience. Minimum two years of business analysis and system configuration experience. Prior experience in a healthcare organization or setting. Benefit and contract configuration experience. Experience with Health Rules or Facets. Experience with SQL queries. Excellent interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively. Ability to manage multiple priorities simultaneously in a deadline-driven environment. Proficient in MS Project, Excel, PowerPoint, and Word. Strong communication skills, both verbal and written.
Preferred
Experience with Acuity software. Experience with Optum CES (Claims Editing Software). Experience with Crystal reports/letters
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