Customer Service Representative

4 days ago


Detroit Lakes, Minnesota, United States Detroit Lakes Community and Cultural Center Full time

At the Detroit Lakes Community and Cultural Center, we are seeking a highly motivated and customer-focused Front Desk Weekend Staff to join our team. As a key member of our front desk team, you will be responsible for creating a positive experience for our members, prospective members, and guests.

About the Role
  • You will be the first point of contact for all customer inquiries, concerns, and comments.
  • Respond to phone calls in a friendly manner and assist callers with a variety of questions.
  • Process membership check-ins and new enrollments.
Key Responsibilities
  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle front desk activities, including answering phones, processing membership transactions, and updating member accounts.
  • Attend Front Desk meetings and contribute to maintaining a clean and organized workspace.
Desired Qualifications
  • Customer service background preferred.
  • Basic computer proficiency and knowledge of a POS system.
  • Punctuality, reliability, and a strong work ethic are essential.
Benefits
  • Free Single membership at date of hire.
  • Discounts on services and logo apparel.
Estimated Salary

$12-$15 per hour, depending on experience.



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