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Retail Sales Specialist

2 months ago

Ocala, Florida, United States Trane Technologies Full time

En Trane TechnologiesTM, a través de nuestras marcas como Trane y Thermo King, desarrollamos soluciones climáticas innovadoras para edificios, hogares y transporte que desafían lo posible en un mundo sostenible. Somos un equipo que se atreve a enfrentar los desafíos del mundo y ver posibilidades impactantes. Creemos en un futuro mejor cuando elevamos a otros y permitimos que nuestro personal prospere tanto en el trabajo como en el hogar.

¿Qué ofrecemos?:

Únete a nosotros y deja una huella duradera en la satisfacción del cliente y en nuestro éxito general.

Como Especialista en Ventas al por Menor, asumirás el papel de asesor de confianza para los clientes, asegurando que sus necesidades se satisfagan de manera fluida y eficiente. Tu experiencia será fundamental para resolver cualquier problema o inquietud relacionada con piezas o equipos, garantizando la entrega oportuna de soluciones de alta calidad. Con un ojo atento a los detalles, tus responsabilidades incluirán procesar pedidos de clientes, responder rápidamente a consultas y proporcionar soluciones de primera categoría para maximizar la satisfacción del cliente y fomentar futuras ventas. Un Especialista en Ventas exitoso tiene un sólido entendimiento de las ofertas de productos, alcanza los objetivos de ventas y asume la responsabilidad de los procesos de gestión de pedidos.

Prospera en el trabajo y en casa:

•Beneficios desde el DÍA UNO para ti y tu familia, incluyendo seguro de salud y programas de bienestar holístico que incluyen incentivos generosos - NOS ATREVEMOS A CUIDAR

•Beneficios para la formación de familias que incluyen cobertura de fertilidad y asistencia para adopción/surrogación.

•Aporte al 401K de hasta el 6%, más una contribución adicional del 2% = hasta 8% de contribución de la empresa.

•Días de descanso pagados, incluyendo en apoyo a voluntariado y licencias parentales.

•Oportunidades educativas y de capacitación a través de programas de la empresa junto con asistencia para matrícula y apoyo a la deuda estudiantil.

•Descubre más sobre nuestros beneficios aquí.

¿Qué harás?

  • Interactúa proactivamente con los clientes por teléfono, tomando la iniciativa para comprender completamente sus necesidades y proporcionar soluciones rápidas y efectivas.
  • Colabora con los Gerentes de Cuenta para atender cuentas y generar ingresos.
  • Busca activamente oportunidades de ventas potenciales para los Gerentes de Cuenta y el Distrito, siempre buscando formas de agregar valor a los clientes.
  • Aumenta las ventas manteniendo un conocimiento actualizado de todas las ofertas del portafolio y demostrando conocimientos técnicos para proporcionar propuestas de valor al cliente.
  • Impulsa las ventas identificando productos relacionados o necesidades de extensiones adicionales y haciendo que los clientes sean conscientes de promociones de productos y agregando líneas a los pedidos de piezas.
  • Encuentra el mejor método para resolver problemas y garantizar la satisfacción del cliente mientras cumples con las políticas de la empresa.
  • Realiza llamadas salientes, incluyendo la promoción de nuevos productos.
  • Ejecuta procesos de cotización y gestión de pedidos con un alto nivel de precisión para agilizar el proceso de cumplimiento y asegurar la satisfacción del cliente y la entrega oportuna.
¿Qué aportarás?
  • Se requiere GED o Diploma de Escuela Secundaria.
  • Experiencia en ventas internas, comercio minorista o relacionada preferida.
  • Experiencia en un entorno dinámico y centrado en el cliente con un enfoque en el servicio al cliente, la mejora continua y la seguridad.
  • Experiencia comprobada en la construcción de relaciones con los clientes y mantenimiento de un servicio al cliente profesional incluso en situaciones desafiantes.
Compensación:

A partir de $44,500 y más según la experiencia, e incluirá un plan de incentivos mensual del 15%.

El Total de Compensación Objetivo representa una mezcla de salario base fijo más pago de comisiones por ventas. Los planes de comisiones por ventas son planes sin límite.

Oportunidad de Igualdad de Empleo:

Ofrecemos una compensación competitiva y beneficios y programas integrales. Somos un empleador que ofrece igualdad de oportunidades; todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, embarazo, edad, estado civil, discapacidad, estado de veterano protegido o cualquier estado legalmente protegido.