Hospital Liaison Specialist

4 weeks ago

Sarasota, Florida, United States Rotech Inc Full time
Job Summary

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Key Responsibilities
  • Work in conjunction with an assigned hospital's Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services.
  • Facilitate delivery and set-up of equipment at point of discharge.
  • Educate the patient and/or caregiver on the safe use and maintenance of the equipment.
  • Assist in resolving customer equipment problems under emergency conditions.
  • Assist with implementation of quality improvement programs to meet company and JCAHO standards.
  • Communicate to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations.
  • Complete and submit all required paperwork requirements.
  • Develop and maintain working knowledge of current HME products and services offered by the company.
  • Develop basic reimbursement knowledge, completely document all information required to ensure reimbursement of equipment, products and services.
  • Develop technical knowledge, as appropriate, of the HME or respiratory products.
  • Identify, maintain, and develop relationships with hospital personnel: case managers, social workers, physicians, nursing, etc.
  • Provide or assist with In-services training seminars and/or CEU programs.
  • Reports equipment hazards and/or product incidents as required.
  • Represent company at local, regional and other assigned trade shows.
Requirements
  • Experience with medical equipment, preferred.
  • Experience with medical billing practices and of billing reimbursement, preferred.
  • Experience in medical field and administrative record management, preferred.
  • Three years of related work experience, preferred.
  • Medical terminology, preferred.
  • Effectively communicate in English; Interpret a variety of communications (verbal, non-verbal, written, listening and visual).
  • Machines, Equipment and Technical Abilities: Microsoft applications; Outlook, Word and Excel. Office equipment; fax machine, copier, printer, phone and computer and/or tablet.
  • Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo.
  • Understands use of all applicable home respiratory equipment and supplies.
  • Mechanically inclined for the repair and troubleshooting of equipment.
  • Lift and carry office equipment at times.
  • Requires close vision to small print on computer and/or tablet and paperwork.
  • Requires lifting (minimum of 65 pounds) and transporting of patient equipment.
  • Requires contact with patients and equipment with potential exposure to contagious pathogens.
  • Requires driving a company vehicle for the majority of the workday.
Benefits
  • Medical, Dental and Vision.
  • Life Insurance and Disability.
  • Generous Paid Time Off and Paid Holidays.
  • Mileage reimbursement (when applicable for the position).
  • Telephone reimbursement (when applicable for the position).

Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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