Security Officer

3 days ago


Erie, Pennsylvania, United States Highmark Health Full time
Job Summary

The Security Officer will maintain a safe and secure environment for patients, visitors, and staff at AHN hospitals and clinics. The incumbent will enforce AHN policies and procedures while patrolling the facilities, grounds, and other areas. The Security Officer will respond to all emergency situations throughout assigned AHN facilities and investigate and manage all security incidents and hazards on premises. This will include responding to and resolving disputes, removing unwanted, unauthorized, or disruptive individuals from AHN property and executing lawful arrests if necessary. The Security Officer will provide excellent customer service to patients, visitors, and staff during all interactions.

Essential Responsibilities
  • Conduct proactive motor vehicle and foot patrols of AHN property and adjacent areas.
  • Respond to all emergency situations throughout AHN hospitals; utilizing de-escalation techniques when required as well as restraining combative or disturbed patients.
  • Testify in court and hearings when involved in arrest situations.
  • Assist with traffic control when necessary.
  • Complete reports and incident documentation as required.
  • Other duties as assigned.
Requirements
  • High School Diploma/GED.
Preferred Qualifications
  • Bachelor's Degree in Criminology.
Licenses and Certifications
  • PA Act 235 Certification (obtained within 90 days of hire).
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • CPR/AED.
Skills
  • Problem Solving & Decision Making.
  • Security/Safety.
  • Communication Skills.

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