Operations Administrator
4 weeks ago
Houston Methodist The Woodlands Hospital is seeking an experienced Operations Administrator to join our team. As a key member of our hospital's operations team, you will be responsible for providing operational oversight and leadership throughout the organization.
Key Responsibilities:- Provide leadership in unforeseen situations, making timely decisions that directly impact patient care.
- Foster interdepartmental/interprofessional collaboration, reflecting the mission and values of Houston Methodist.
- Ensure timely and effective communication, providing clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures.
- Create an environment for the management and delivery of safe patient care.
- Assign available personnel, assess triage assignments, and make appropriate modifications during the shift as necessary.
- Role model interprofessional communication, including active listening and teaching, communicating organizational information, and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff.
- Conduct fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching.
- Support policy adherence and provide disciplinary measures when appropriate.
- Coordinate and expedite the admission/discharge, transfer, and bed control process to optimize patient flow.
- Monitor and facilitate smooth and timely patient flow to ensure process efficiency.
- Provide bed assignments support as needed with designee.
- Troubleshoot problems and/or issues regarding patient/family care, visitors, and facility issues on off shifts and weekends.
- Monitor and analyze work methods, staff scheduling, and make appropriate adjustments to assure a high level of service quality and cost effectiveness.
- Maintain awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur.
- Participate and/or lead and facilitate department process improvements.
- Attend daily care coordination rounds to facilitate patient progression.
- Manage bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime.
- Implement department strategies to achieve financial targets and staffing needs.
- Serve as a mentor/role model and actively participate in hospital quality, service, and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives.
- Seek opportunities to identify developmental needs of self and staff and take appropriate action.
Requirements:
- Bachelor's degree or higher from an accredited school of nursing.
- Master's degree preferred.
- Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e., charge nurse responsibilities.
Licenses and Certifications:
- RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days.
- RN-Temp - Registered Nurse - Temporary State Licensure within 60 days.
- BLS - Basic Life Support (AHA).
- NVCRISIS - Nonviolent Crisis Intervention (CPI) within 90 days.
- Magnet - ANCC Recognized Certification within 1 year.
Knowledge, Skills, and Abilities:
- Demonstrate the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
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the woodlands, United States Houston Methodist The Woodlands Hospital Full timeAt Houston Methodist, the Operations Administrator (OA) position is responsible for providing operational oversight and leadership throughout the organization. This position is responsible for leadership in unforeseen situations, making timely decisions that directly impact patient care, fostering interdepartmental/interprofessional collaboration which...
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