Client Services Manager

3 days ago

Miami, United States Loud and Live Full time
Job Title: Client Services Manager

Loud and Live is seeking a highly skilled Client Services Manager to join our team in Miami, FL. As a key member of our marketing team, you will be responsible for delivering full company capabilities and solutions to clients, establishing marketing priorities, and implementing steps to achieve deliverables for the company and the client.

Key Responsibilities:
  • Lead marketing solutions across various accounts, including planning, development, budget management, and execution of traditional/digital marketing, experiential, and shopper marketing.
  • Provide daily coordination between cross-functional departments of Loud and Live.
  • Maintain and track budgets allocated for marketing and advertising efforts.
  • Maintain awareness and knowledge of client programs and initiatives to educate others on client activity.
  • Provide data and measurement reports with analysis to help clients identify trends and opportunities.
Requirements:
  • Bachelor's Degree or equivalent experience.
  • Minimum 3-4 years in the advertising industry or related account management/marketing experience.
  • Conversant in all media types, including the ability to understand and integrate media solutions based on SOW or project.
  • Experience working with sponsorships, brand activation, and experiential marketing.
  • Proactive in dealing with challenges head-on.
Skills and Abilities:
  • Good interpersonal skills and the ability to build relationships with vendors and clients.
  • Passionate individual willing to immerse him/herself in their work.
  • Superior communication skills: oral, written, and listening.
  • Ability to work effectively with management.
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.
  • Self-motivated with strong organizational and time management skills with the ability to work independently and effectively set priorities and deliver on time.
  • Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web browsers.
Problem-Solving:
  • Must be flexible when necessary; able and willing to explore and test new ways of doing things; must not remain set in ways to the detriment of the Company's competitiveness.
  • Must show initiative and possess the ability to make decisions and solve problems quickly and effectively.
  • Relies on extensive experience and judgment to plan and accomplish goals.
Travel Requirements:
  • Less than 25% of travel required.
Working Environment:
  • Able to complete multiple duties with accuracy while shifting from one to another with frequent interruptions and competing deadlines.
  • Fast-paced environment with peaks of intensity and increase in workloads.

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