Customer Service Liaison
3 weeks ago
Culligan 54IA seeks a detail-oriented and organized Office Coordinator to work directly with customers, discussing orders, resolving problems, and meeting their needs. This role reports to the owners and works closely with the Service Technician and Delivery Drivers at this location to provide exceptional customer service.
Key Responsibilities:
- Process extensive problem-solving and order processing for customer accounts.
- Schedule service and delivery orders efficiently.
- Coordinate schedules with the service team for seamless operations.
- Reach out to customers for additional services scheduling purposes.
- Manage accounts receivable with precision.
Requirements:
- A high school diploma or equivalent is required.
- At least two years of customer service experience are necessary.
- Proficiency in Microsoft Office (Word, Excel, Outlook) is essential.
- Excellent written and verbal communication skills are crucial.
Estimated Salary:$45,000 - $60,000 per year.
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