Pharmacy Care Coordinator Specialist

4 weeks ago


Alto, Texas, United States Medix Full time
Job Summary

We are seeking a highly skilled Pharmacy Care Coordinator to join our team at Medix. As a Pharmacy Care Coordinator, you will play a critical role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities
  • Conduct inbound and outbound calls to patients and healthcare providers to discuss medication adherence and other pharmacy-related matters.
  • Manage and maintain accurate and up-to-date patient information, including eligibility and prescription claims documentation.
  • Provide exceptional customer service to patients, healthcare providers, and internal staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with clinical staff and managers to support special studies, projects, and reports, and to contribute to the overall pharmacy quality improvement initiatives.
  • Adhere to strict confidentiality standards, maintaining the confidentiality of patient and coworker information.
Requirements
  • High School Diploma or equivalent required; experience in a pharmacy, medical, or healthcare setting preferred.
  • Basic level of proficiency with Microsoft Office products, including Word and Outlook.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Preferred Qualifications
  • Certified and/or Registered Pharmacy Technician.
  • 2+ years of experience in a pharmacy setting.
  • Bilingual language proficiency (English/Spanish).
Work Schedule

Monday to Friday, 10:00am to 7:00pm CST, with possible Saturday hours.



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