Campaign Coordinator

3 hours ago


Montgomery, Alabama, United States MS Companies Full time
Job Title: Warranty Administrator (Automotive Industry)

aka Recall Coordinator

Position Overview

MS Companies is seeking a highly skilled Warranty Administrator to join our team. As a key member of our automotive industry team, you will be responsible for creating and maintaining warranty campaigns launched at each distributor. This role requires strong communication and analytical skills, with the ability to work effectively with plants, distributors, vendors, and corporate teams.

Key Responsibilities
  • Create campaign report approvals with information provided by QA Improvement Team.
  • Register campaigns in Global Warranty Management System (GWMS).
  • Collaborate with Improvement Team I, distributors, vendors, and Corporate on any campaign-related matters before, during, and after the launch.
  • Coordinate with Improvement Team I and Corporate on any pending campaign responsibilities.
  • Maintain campaign master file and request closure/extension of campaigns running out of budget.
  • Monitor claims to prevent incorrect claim submission.
  • Provide bilingual services, including written translations and verbal interpretations; review finished materials for completeness, accuracy, format, and appropriate English or Korean language usage.
  • Korean Language is preferred, not a requirement.
  • Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
  • Meet all other requirements as assigned.
Requirements
  • Bachelor's degree or Engineering, Engineering Science, Business Administration, or equivalent preferred.
  • 3-10 years of job-related experience preferred.
  • 3-5 years job-related experience in the automotive industry desired.
Benefits
  • Competitive wages and bonus potential
  • 15 paid holidays, 3 personal days, and 10 paid vacation days
  • 93% Company-paid Medical, Dental, and Vision for Team Members and their families effective your first day
  • 28 paid days off (depending on date of hire)
  • 401(k) savings plan with immediate company matching
  • Discounts on new vehicles
  • Tuition assistance program available
  • Fitness center, onsite cafeterias, and free team wear


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