Retail Store Manager

2 weeks ago


Breckenridge, Colorado, United States Vail Resorts Full time
Job Overview

Vail Resorts is seeking a highly skilled Retail Store Manager to oversee the operations of our retail stores in Keystone. As a key member of our team, you will be responsible for providing exceptional customer service, managing inventory and cash handling, and maintaining administrative responsibilities.

Key Responsibilities:

  • Oversee multi-store operations and performance, maintaining up-to-date knowledge of products and trends to forecast future performance and store needs.
  • Monitor inventory and cash handling to ensure compliance and minimize shrink.
  • Maintain administrative responsibilities, including staffing, budget, paperwork, and reporting.
  • Review and document employee performance and behavior to provide meaningful feedback and direction.
  • Partner with leadership to gather feedback and input on store performance, training, and continuous improvement opportunities.
  • Ensure excellent customer service through timely response to customer questions, suggestions, complaints, and recognition by management.

Requirements:

  • High School Diploma or GED Equivalent; Bachelor's Degree in a business-related field preferred.
  • 3+ years of retail supervisor experience; ski industry preferred.
  • Strong computer literacy, including Microsoft applications preferred.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Must be able to communicate fluently in English.

Benefits:

  • Competitive salary range: $55,000 - $65,000 + annual bonus.
  • Excellent training and professional development opportunities.
  • Health insurance, medical insurance, dental insurance, and vision insurance plans (for eligible seasonal employees after working 500 hours).
  • Free ski passes for dependents.
  • Critical Illness and Accident plans.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.


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