Personal Banker Highland Park

1 week ago


Saint Paul Minnesota, United States Quality Talent Group Full time
About This Role

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our National Branch Network team in the Consumer, Small & Business Banking division.

In this role, you will have the opportunity to build strong relationships with customers, understand their financial needs, and provide personalized solutions to help them succeed.

Key Responsibilities
  • Deliver exceptional customer experience through proactive outreach and proposing appropriate products and services
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop understanding of bank products and services to connect with customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Provide options for bank products and services to customers
  • Refer customers' financial needs to other bankers and partners as needed
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
  • Experience working with others on a team to meet customer needs
  • Experience fostering and developing strong customer relationships
  • Ability to build strong relationships with internal partners
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to interact with integrity and professionalism with customers and team members
What We Offer

We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to grow.

We are an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.



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