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Personal Banker Highland Park

2 months ago

Saint Paul, Minnesota, United States Quality Talent Group Full time
Job Description

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our team in Highland Park. As a key member of our National Branch Network, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities:
  • Provide proactive outreach and propose appropriate products, services, and digital solutions to help customers succeed financially
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop a deep understanding of bank products and services to connect with customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Provide options for bank products and services to customers and refer their financial needs to other bankers and partners as needed
Requirements:
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred Qualifications:
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience proactively engaging with customers through outreach via phone or email
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
  • Experience working with others on a team to meet customer needs
  • Experience fostering and developing strong customer relationships
  • Ability to build strong relationships with internal partners
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to interact with integrity and professionalism with customers and team members
What We Offer:
  • A competitive salary and robust benefits package
  • Opportunities for growth and development within the company
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance