Parts Operations Manager

3 weeks ago


Chattanooga, Tennessee, United States BRAMCO GROUP Full time
Job Title: Parts Manager

Join the Bramco Group team as a Parts Manager and take on the challenge of leading our parts operations to deliver exceptional customer satisfaction and maximize return on investment.

Job Summary:

The successful candidate will be responsible for managing parts sales, inventory control, and expense control to achieve budgeted objectives and drive business growth.

Key Responsibilities:
  • Develop and implement effective parts department processes to ensure customer satisfaction and maximize sales revenue.
  • Manage parts inventory, including ordering, stocking, returns, and cycle counting to meet customer needs and maximize profitability.
  • Lead a team of parts counter staff to provide exceptional customer service and facilitate the point of sale process.
  • Build and maintain positive relationships with manufacturer partners to drive business growth.
  • Develop and execute marketing and merchandising strategies to maximize parts department revenues.
  • Ensure a safe work environment and maintain a clean and organized parts department.
  • Oversee the completion of all paperwork associated with the parts department and ensure accurate and timely reporting.
  • Develop and implement training programs to enhance the skills and knowledge of parts department employees.
Requirements:
  • High School Diploma or equivalent.
  • 5+ years of experience managing a parts department in the heavy equipment or related industry.
  • Excellent written and oral communication skills.
  • Proficient computer skills, including Microsoft programs and manufacturer-provided software.
  • Strong organizational and leadership skills.
  • Ability to work effectively in a team environment and maintain excellent customer service.


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