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Retail Sales Lead

2 months ago

Folsom, California, United States Recreational Equipment Inc Full time
Drive Sales and Deliver Exceptional Customer Experiences

As a Retail Sales Lead at Recreational Equipment Inc, you will be responsible for driving sales through all channels by improving selling behaviors and capitalizing on promotional events. You will demonstrate strong interest and credible expertise in our product assortment, translating this knowledge into value for our customers.

Key Responsibilities:

  • Drive sales through all channels by improving selling behaviors and capitalizing on promotional events
  • Demonstrate strong interest and credible expertise in our product assortment
  • Translate knowledge into value for customers
  • Guide Retail Sales Specialists to do the same
  • Passionately promote REI's membership and convert non-members to members
  • Prepare the store by effectively stocking and coordinating daily stocking process, handling merchandise, and ensuring a compelling presentation
  • Adapt presentation based on changing inventory levels, new products, promotions, and market conditions
  • Identify areas of opportunity and act on them as it relates to inventory accuracy, price accuracy, and product stock levels
  • Deliver inspirational experiences for members and customers through effective promotion of outdoor programs and outreach
  • Train and mentor new staff, provide direction to peers as necessary, coordinate service delivery, and task execution
  • Share feedback with Retail Sales Managers regarding staffing and scheduling needs
  • Demonstrate initiative and productivity and serve as a role model for Retail Sales Specialists
  • Support and partner with Retail Sales Managers through department communication of goals, daily expectations, task assignments, and feedback

Requirements:

  • Previous retail sales and customer services experience (preferred)
  • Effective communication skills
  • Knowledgeable of outdoor activities in assigned department (preferred)
  • Completion of the REI Sales and Service Training and Membership Training prior to working on sales floor
  • Requires open availability to work a flexible schedule based on business needs, including evenings and weekends

REI offers a competitive benefits package, including healthcare, gear and apparel discounts, free equipment rentals, and more. We are an Equal Opportunity Employer.