Workplace Experience Coordinator

2 weeks ago

Greenfield IN USA, United States CBRE Full time
About the Role:

As a CBRE Workplace Experience Coordinator, you will be responsible for delivering exceptional customer service to employees and guests of a designated building.

This role is part of the Workplace Experience function, which provides world-class customer service to clients and visitors of a designated building.

Key Responsibilities:
  • Provide a warm and welcoming experience to all visitors and employees, ensuring a positive first impression.
  • Manage visitor and parking passes, and follow security protocols.
  • Answer phone calls in a professional manner and create presentations for various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of requestors.
  • Manage janitorial or maintenance work orders as needed, and coordinate workplace services including mail and office supply services.
  • Provide solutions to inquiries or complaints from employees, guests, and coworkers in a professional customer service-driven manner.
  • Organize and manage on-site events, including securing event space, setup, and teardown, and delivery of supplies.
  • Follow property-specific security and emergency procedures, and notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Communicate complex information to the team and follow specific directions from management.
Requirements:
  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Strong communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Strong organizational skills with an inquisitive mindset.
About CBRE:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).

CBRE GWS works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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