Patient Service Representative

3 weeks ago


Canton Ohio, United States NovaCare Rehabilitation Full time
{"title": "Patient Service Specialist", "description": "Overview

We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will be responsible for managing the patient side and business side of our center, ensuring an exceptional experience for every patient who walks through our doors.

Key Responsibilities:

  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

About Us:

NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional care and service to our patients, and we are seeking a team member who shares our values and commitment to excellence.

", "lang_code": "en-US"}

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