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Culinary Support Specialist

2 months ago

Southaven, Mississippi, United States Georgia Blue Full time

Overview
Food runners play a crucial role in the dining experience, acting as a vital link between the kitchen and the guests. Their primary responsibility is to ensure that meals are delivered promptly and accurately to the correct tables. A thorough understanding of the menu and presentation standards is essential, as food runners are often the last point of contact before the dish reaches the guest. In addition to serving food, they may assist with various tasks such as cleaning tables, refilling beverages, and supporting kitchen staff in maintaining a tidy workspace.

Key Responsibilities

  • Effectively communicate with kitchen and serving staff to ensure seamless service.
  • Collaborate with team members and management to fulfill various duties as needed.
  • Deliver food to tables accurately, ensuring that each dish is served to the correct guest.
  • Clear tables and serve from the left while maintaining a professional demeanor.
  • Address guest requests for condiments, drink refills, and other items promptly.
  • Prepare to-go orders accurately and notify the appropriate staff when ready.
  • Assist servers during downtime by refilling drinks and maintaining cleanliness.
  • Keep the service area organized and stocked with necessary supplies.
  • Familiarize yourself with the menu to answer guest inquiries effectively.
  • Ensure that all dishes meet presentation and temperature standards before serving.
  • Be knowledgeable about garnishes and accompaniments for each dish.
  • Complete all assigned opening and closing tasks efficiently.
  • Pass the menu knowledge test as part of the training process.
Qualifications

Education:
High school diploma or equivalent preferred (or currently pursuing).

Experience:
  • No prior restaurant experience is necessary; training will be provided.
  • Demonstrate strong teamwork and communication skills.
  • Exhibit a positive and energetic attitude.
  • Possess excellent interpersonal skills and confidence.
  • Ability to thrive in a fast-paced environment.
  • Fluency in English, with basic writing skills.
  • Willingness to assist wherever needed to uphold restaurant standards.
Physical Requirements

  • Ability to carry trays weighing up to 50 lbs.
  • Capable of standing and walking for extended periods.
  • Frequent use of manual dexterity and motor skills.
  • Able to reach, kneel, and stoop as required.
  • Be aware of potential hazards in the work environment.
Working Conditions

  • Work may occur in various settings, including indoor and outdoor environments.
  • Adaptability to changing weather conditions is necessary.
  • Potential exposure to moving parts and cleaning chemicals.
  • Flexible scheduling, including evenings and holidays, may be required.
Uniform Standards

  • Maintain a professional appearance with a designated uniform.
  • Facial piercings should be avoided, and facial hair must be well-groomed.
  • Long hair must be tied back appropriately.