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Restaurant Operations Manager

2 months ago

ValdeReuil, Normandie, United States HHB Restaurant Recruiting Full time
Job Summary

We are seeking an experienced Restaurant Operations Manager to lead our kitchen team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and implementing strategies to improve customer satisfaction and sales.

Key Responsibilities
  • Leadership and Management
    • Supervise and train kitchen staff to ensure high-quality food preparation and presentation.
    • Develop and implement effective strategies to improve team performance and productivity.
    • Maintain a safe and healthy work environment, adhering to all health and safety regulations.
  • Customer Service
    • Ensure exceptional customer service by maintaining a clean and welcoming dining area.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Administration
    • Manage inventory, supplies, and equipment to optimize kitchen efficiency.
    • Monitor and control labor costs, ensuring optimal staffing levels.
    • Collaborate with other departments to achieve business objectives.
  • Performance Metrics and Reporting
    • Track and analyze key performance indicators (KPIs) to measure team performance and identify areas for improvement.
    • Provide regular feedback and coaching to staff to ensure they meet performance expectations.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum 2 years of experience in restaurant management, with a proven track record of success.
  • Skills and Qualifications
    • Excellent leadership, communication, and problem-solving skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer
  • Competitive Compensation
    • Salary range: $60,000 - $70,000 per year.
  • Benefits and Perks
    • Health benefits, including medical, dental, and vision coverage.
    • Industry-standard work week, with opportunities for overtime.
    • Attainable bonus program, based on individual and team performance.