Customer Service Expert

7 days ago


Watsonville, California, United States Harbor Freight Tools Full time

Job Summary

We are seeking a Retail Store Professional to join our team at Harbor Freight Tools. As a key member of our sales staff, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide a great experience for our customers
  • Handle various sales transactions
  • Encourage customers to participate in company programs
  • Maintain a safe, clean, and organized store

Requirements

To be successful in this role, you must:

  • Be at least 18 years old
  • Have the ability to communicate clearly with customers and associates
  • Be able to work evenings, weekends, and holidays as needed
  • Adhere to attendance policy
  • Have the ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
  • Have the ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift

Benefits

We offer our associates a comprehensive benefits package, including:

  • Limited medical, dental, vision, basic life insurance, and short-term disability coverage
  • Eligibility to participate in our company's 401(k) plan
  • Paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays)
  • Paid sick time up to 64 hours per year unless otherwise required by law

About Us

We're a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.



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