Insurance Data Researcher

4 weeks ago


Houston, Texas, United States SWBC Full time
Job Title: Insurance Data Researcher

SWBC is seeking a detail-oriented individual to research, review, and update pertinent insurance data into the computer system to reflect the most current information.

This role involves making payments to insurance companies to ensure that our client's interests are protected. The successful candidate will also make outbound calls to clarify information, research the automated matching system, and make corrections to the system updates on the files and any corrective payments as needed.

Key Responsibilities:
  • Resolve escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information.
  • Maintain positive work environment by acting and communicating in a professional manner.
  • Process and track incoming documentation according to the department and Financial Institutions policies and data sheets.
  • Reviews documentation by comparing data entered with source documents, verifying loan information to documents received to ensure accuracy and completeness of incoming document exceptions.
  • Resolve Escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information in order to make timely and accurate updates/payments to loan files.
  • Reviews Insurance documents that have been sent through as exceptions that require updating/commenting or additional research due to missing/invalid information.
  • Researches, verifies, and updates the status of the insurance information through research and exploration to ensure the submitted documents are matched to the correct loan/file/line.
  • Disburses Insurance premiums according to department policies and procedures through SWBC's system of record.
  • Determines if a document(s) can be used to update the loan or comment to loan history.
  • Adjusts insurance lines based on data found pertinent to insurance type or found on reports, documents, or notes in system of record.
  • Updates pertinent information to insurance data into the system of record in a timely manner ensuring accuracy, completeness, and adherence of department policies and procedures.
  • Performs data processing/customer service functions in support of SWBC Mortgage Exceptions system(s) of record.
Requirements:
  • High School diploma or GED required.
  • Minimum of two (2) years data entry, customer service, or related experience in mortgage, insurance, or banking environment preferred.
  • Basic understanding of insurance, mortgage escrow accounts, or homeowner's insurance.
  • Intermediate to advanced computer skills to include MS Word and MS Excel.
  • Excellent customer service skills for making phone calls or generating correspondence pertaining to the loan information.
  • Excellent organizational skills.
  • Strong verbal and written communication skills.
  • Able to demonstrate a high level of attention to detail while being accurate and organized.
  • Able to type 35 WPM accurately.
  • Familiar with most general office machines to include computers, Voice over Internet Protocol (VoIP) phone systems, and basic computer troubleshooting.
  • Able to multi-task and be adaptable to change.
  • Able to meet department expectations, handle repetitive work, and work overtime as required.
  • Able to sit/stand for long periods of time while entering data, making phone calls, or performing other sedentary duties.
  • Able to remain self-disciplined to stay on task in a work from home environment.
What We Offer:
  • Competitive overall compensation package.
  • Work/Life balance.
  • Employee engagement activities and recognition awards.
  • Years of Service awards.
  • Career enhancement and growth opportunities.
  • Leadership Academy and Mentor Program.
  • Continuing education and career certifications.
  • Variety of healthcare coverage options.
  • Traditional and Roth 401(k) retirement plans.
  • Lucrative Wellness Program.

SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website.



  • Houston, Texas, United States MD Anderson Cancer Center Full time

    Job SummaryThe Research Data Coordinator position is responsible for coordinating research studies, including data collection, participant recruitment, and study implementation. The ideal candidate will have a strong understanding of research protocols and procedures, as well as excellent communication and organizational skills.Key ResponsibilitiesCoordinate...


  • Houston, Texas, United States MD Anderson Cancer Center Full time

    Research Data Coordinator Job DescriptionThe Research Data Coordinator will play a crucial role in supporting research projects and studies conducted at the MD Anderson Cancer Center. This position will coordinate activities for the implementation of research studies, including the preparation of study materials, data collection, and participant recruitment....


  • Houston, Texas, United States MD Anderson Center Full time

    Key ResponsibilitiesAs a Research Data Coordinator at MD Anderson Center, you will play a vital role in the coordination of non-therapeutic research studies. Your duties will include:Participating in protocol meetings and coordinating study activities in accordance with Good Clinical Practice and institutional policies.Managing study documentation, including...


  • Houston, Texas, United States Ultimate Staffing Full time

    Ultimate Staffing is assisting a company in the North Houston area to find a Research Data Admin In-Office to join their growing team.Job Information:Temporary-to-hireSchedule: Monday - Friday 8am - 5pm In OfficePay: $20/HRJob Responsibilities:Enter, revise and verify accuracy of data input into the databaseHeavy data entry, document control, strong...


  • Houston, Texas, United States MD Anderson Center Full time

    Job SummaryThe MD Anderson Center is seeking a highly skilled Senior Research Data Coordinator to join our team. As a key member of our Health Services Research team, you will be responsible for providing administrative and patient-related services to support our research initiatives.Key Responsibilities Provide highly responsible administrative and...


  • Houston, Texas, United States Katalyst Data Management Full time

    Job DescriptionAs a Business Development Manager at Katalyst Data Management, you will be responsible for promoting and selling data management solutions to E&P companies. Your primary goal will be to identify and pursue new business opportunities, while also managing existing client relationships.Key Responsibilities:Develop and execute sales strategies to...


  • Houston, Texas, United States MD Anderson Center Full time

    The Senior Research Data Coordinator position at MD Anderson Center is a key role in supporting research projects and studies in Northeast Texas. The primary responsibility is to coordinate activities for the implementation of research studies, including preparation of study materials, data collection, and participant recruitment.Key...

  • Data Scientist

    4 weeks ago


    Houston, Texas, United States MD Anderson Cancer Center Full time

    Job SummaryThe Data Scientist - Operations Researcher position at MD Anderson Cancer Center plays a critical role in driving operational innovation through the development of advanced automated solutions that enhance patient access, quality of care, and safety.In collaboration with physicians, nurses, and administrative staff, the Data Scientist will be...

  • Data Librarian

    4 weeks ago


    Houston, Texas, United States Rice University Full time

    Job SummaryRice University is seeking a creative, collegial, and user-centered librarian to join our Research Services team as a Data Librarian - Research Services Specialist. The successful candidate will serve as liaison to academic programs, building and maintaining strong relationships. This position will also engage in the design and delivery of general...


  • Houston, Texas, United States USI Insurance Services Full time

    About USI Insurance ServicesUSI Insurance Services is a leading insurance brokerage and consulting firm that provides innovative solutions to clients across various industries. We are committed to delivering exceptional service and expertise to our clients, and we are seeking a talented Insurance Market Development Specialist to join our team.Job SummaryWe...


  • Houston, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

    About UsAt Ark Insurance Agency, we're committed to creating a workplace that inspires and motivates individuals to be their best every day. As a Trusted Choice independent insurance agency, we partner with multiple insurance companies to offer our customers more options, more personalized policies, and more affordable solutions.Job DescriptionWe're seeking...


  • Houston, Texas, United States MD Anderson Cancer Center Full time

    Job SummaryThe Associate Director, Research Planning, will lead the development and implementation of data collection, data analysis, and research benchmarking strategies for all institutional research programs, research infrastructure, and the Cancer Center Support Grant (CCSG). This role will oversee the team of Data Scientists in CCSG & ERD, designing,...


  • Houston, Texas, United States MD Anderson Cancer Center Full time

    Job Title: Senior Data Scientist, Spatial Omics ResearcherAbout the Role:We are seeking a highly motivated and experienced Senior Data Scientist to join our team at the MD Anderson Cancer Center. As a Senior Data Scientist, you will be responsible for leading the development and optimization of spatial multi-omics pipelines for commonly employed platforms,...


  • Houston, Texas, United States SWBC Full time

    At SWBC, we are seeking a detail-oriented individual to perform in-line quality control by reviewing, researching, and verifying all insurance updates and payments on escrow loans.This role interprets, sorts, and verifies accuracy of pertinent insurance data. The ideal candidate will make necessary outbound calls and/or researching insurance carrier websites...

  • Data Manager

    4 weeks ago


    Houston, Texas, United States MD Anderson Cancer Center Full time

    Job Title: Data ManagerMD Anderson Cancer Center is seeking a highly skilled Data Manager to join our team. As a Data Manager, you will be responsible for overseeing the design, implementation, maintenance, and troubleshooting of clinical and research database applications.Key Responsibilities:Design and implement database applications that support data...

  • Research Assistant I

    4 weeks ago


    Houston, Texas, United States Houston Methodist Full time

    Research Assistant IAt Houston Methodist, we are seeking a highly motivated and detail-oriented Research Assistant I to join our team. As a Research Assistant I, you will provide technical research support in performing research experiments, working closely with our Principal Investigator (PI) to organize, tabulate, and analyze data. This role requires...

  • Research Lab Manager

    3 weeks ago


    Houston, Texas, United States Houston Journal of Health Law & Policy Full time

    Job SummaryAs a Research Lab Manager at Houston Learning Algorithms Laboratory, you will oversee the daily operations of our research lab, coordinating research projects with a specific focus on healthcare and medical imaging applications. You will work closely with machine learning researchers and healthcare professionals to ensure project success,...

  • Research Assistant

    4 weeks ago


    Houston, Texas, United States MD Anderson Cancer Center Full time

    Research Assistant OpportunityThe MD Anderson Cancer Center is seeking a highly motivated Research Assistant to join our team. As a Research Assistant, you will play a critical role in supporting the development and implementation of clinical studies. Your primary responsibilities will include assisting with the design and execution of studies, data...


  • Houston, Texas, United States UTHealth Full time

    Job Summary:UTHealth is seeking a highly skilled Research Coordinator II to provide day-to-day administrative project management and scientific direction for research projects of considerable scope and complexity.Key Responsibilities:Provides day-to-day project management coordination for multiple research projects to manage personnel, facilities, and...

  • Research Assistant II

    3 weeks ago


    Houston, Texas, United States MD Anderson Cancer Center Full time

    Research Assistant II OpportunityMD Anderson Cancer Center is seeking a highly motivated Research Assistant II to join our Critical Care Research department. The ideal candidate will have a Bachelor's degree in a biology-related field and at least one year of experience in scientific or experimental research work. Key Responsibilities: Conduct experiments...