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Lead Barista Team Coordinator
2 months ago
Role Summary:
- Support the Store Manager in upholding exceptional brand standards for product excellence and ambiance
- Oversee store operations during the Store Manager's absence
- Guarantee customer satisfaction and operational effectiveness
- Report directly to the Store Manager
Primary Duties:
- Direct service operations when the Store Manager is unavailable
- Open and close the establishment in accordance with company protocols
- Ensure compliance with beverage quality and brand guidelines
- Facilitate a seamless customer journey
- Foster positive interactions with team members
- Encourage a constructive work atmosphere
- Assist in the training and development of staff
- Aim for ongoing personal and store enhancement
- Ensure adherence to health and safety regulations
- Maintain cleanliness and proper cash management
Qualifications:
- Minimum of 2 years in a leadership role within the food and beverage sector
- Ability to excel in a dynamic, fast-paced setting
- Willingness to work flexible hours, including weekends and holidays
- Capability to lift up to 40lbs
- Strong organizational, interpersonal, and analytical skills
- Exceptional communication abilities
- Adaptability and resilience in challenging situations