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Customer Service Representative

2 months ago

Auburn, Alabama, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide excellent customer service to ensure high levels of customer satisfaction
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Process sales transactions accurately and consistently with company policies and procedures
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
Requirements
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to helping our employees and their families live healthier, save smarter, and feel better. We offer a competitive compensation package, including a wage range that takes into account the wide range of factors considered in making compensation decisions.