Physical Therapist Clinic Director

4 weeks ago


Knoxville, Tennessee, United States Concentra Full time
Job Summary

We are seeking a highly skilled and experienced Physical Therapist Clinic Director to join our team at Concentra. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients and contributing to the success of our organization.

Key Responsibilities
  • Provide direct patient care and lead by example to create an exceptional patient experience
  • Manage key clinical center metrics and hold therapists accountable for quality outcomes
  • Consistently demonstrate all components of the Physical Therapy Guidebook and the Perfect PT visit
  • Manage clinical workflows to optimize patient capture, processing of referrals, and scheduling
  • Execute therapy plans for each patient with a focus on early intervention and same-day evaluation
  • Create a professional and collaborative working environment that promotes teamwork, quality, exceptional outcomes, and patient safety
  • Work with DTO to identify clinical improvement opportunities and foster relationships with employers, referral sources, and payer groups
  • Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
  • Ensure compliance with individual State Practice Act/Rules and Regulations/WC Regulations
  • Drive patient and client experience and satisfaction metrics and actively participate in CLT meetings to improve quality, patient safety, outlier management, and center business development
Requirements
  • Bachelor's of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
  • Must meet licensure requirements of jurisdiction
  • Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills and ability to deal with people in a manner that shows tact and professionalism
  • Demonstrated outstanding clinical knowledge of physical/occupational therapy services
  • Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine
  • Demonstrated outstanding interest in the leadership of therapy staff
  • Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
  • Demonstrated excellent communication skills and ability to exercise proper judgment, make decisions, and motivate employees

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