Housekeeping Team Leader

2 weeks ago


Pittsburgh, Pennsylvania, United States Sage Hospitality Full time

Why Choose Us:

Sage Hospitality is proud to present an exceptional opportunity at our boutique hotel, a member of the Curio Collection by Hilton. We are committed to providing a unique experience that reflects the local culture and history while ensuring the highest standards of service.

About Our Hotel:
Located in the heart of a vibrant urban area, our hotel features 185 well-appointed rooms designed for both leisure and business travelers. We offer a distinctive atmosphere with modern amenities, including a welcoming lobby, versatile meeting spaces, and a stunning outdoor terrace that showcases the city's skyline.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision coverage starting from the first month of employment, with no waiting period.
  • Unlimited Vacation policy.
  • 401k plan eligibility after 60 days of service.
  • Discounted accommodation rates for family and friends.
  • Exclusive discounts and perks through Sage Hospitality.
  • And much more.

Our Mission:
At Sage Hospitality, we are dedicated to enriching lives through exceptional experiences. We believe in empowering our team members to make a positive impact in their communities and foster meaningful connections with our guests.

Job Overview:
As a Housekeeping Team Leader, you will oversee the housekeeping operations, ensuring a safe environment and high-quality service to maximize guest satisfaction while managing resources effectively.

Key Responsibilities:

  • Lead and mentor the housekeeping team, fostering open communication and providing training, coaching, and performance feedback to enhance efficiency.
  • Conduct inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards and safety regulations.
  • Delegate tasks to staff, considering special requests and priorities to maintain a seamless housekeeping operation.
  • Manage inventory by distributing supplies at the start of shifts to ensure availability while controlling costs.
  • Address guest inquiries and concerns promptly to ensure satisfaction, including managing lost and found items.
  • Implement emergency protocols and training to safeguard the hotel, guests, staff, and company assets.

Qualifications:
Education: High school diploma or equivalent experience.
Experience: A minimum of one to two years in a similar role within the hospitality industry.

Skills and Knowledge:

  • Proficient understanding of housekeeping operations and hotel services.
  • Strong supervisory and leadership abilities.

Physical Requirements:
The role involves physical activities such as lifting, pushing, and pulling up to 50 lbs, as well as continuous movement throughout the hotel. Reasonable accommodations may be made for individuals with disabilities.

Work Environment:
Work is primarily conducted indoors in a climate-controlled setting, with exposure to heat and humidity in laundry areas.



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