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Sales Associate II

2 months ago

Houston, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will play a critical role in delivering exceptional customer service and driving sales results in our luxury retail environment.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
  • Sales Floor Operations: Maintain a clean and organized sales floor, including visual merchandising and inventory management.
  • Operations: Ensure all daily tasks are completed efficiently, including cash wrap operations and inventory processing.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals and provide support as needed.
Requirements
  • Experience: 1-3 years of previous sales experience in a luxury retail environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop and Mobile POS.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and lift up to 25 pounds.
Competencies
  • Drive for Results: Consistently meet or exceed sales goals and deliver exceptional customer service.
  • Customer Focus: Prioritize customer needs and build strong relationships to drive sales and loyalty.
  • Creativity: Develop innovative solutions to drive sales and improve customer experience.
  • Interpersonal Savvy: Build strong relationships with colleagues and customers to achieve sales goals.
  • Learning on the Fly: Quickly adapt to new situations and learn from experiences to improve sales and customer service.
  • Perseverance: Demonstrate resilience and determination to achieve sales goals and deliver exceptional customer service.
  • Dealing with Ambiguity: Effectively manage ambiguity and uncertainty to drive sales and customer satisfaction.