Healthcare Access Specialist II

1 week ago


The Woodlands TX, United States UTHealth Houston Full time
Company Overview:
UTHealth Houston stands as a premier institution in Texas, dedicated to healthcare education, innovation, and excellence in patient services. We value our team members and recognize their commitment to delivering outstanding service.

Benefits:
Our comprehensive rewards package includes:
• 100% paid medical premiums for full-time employees
• Generous time off, totaling approximately 37-38 days annually, which includes holidays, preventative leave, vacation, and sick days.
• A robust retirement/pension plan to secure your future.
• Access to free financial and legal counseling services.
• Complimentary mental health counseling services.
• Additional employee discounts on entertainment, car rentals, cell phones, and more.
• Resources available for child and elder care.

Position Responsibilities:
The Healthcare Access Specialist II plays a critical role in ensuring compliance with medical necessity, verifying patient eligibility, and processing payments. Key responsibilities include:
• Collecting demographic, insurance, and financial information from patients or guarantors, ensuring high accuracy in data entry.
• Scheduling patient appointments and accurately entering required information into the system in a timely manner.
• Ensuring compliance with medical necessity by gathering necessary data, reviewing compliance systems, and communicating essential information to patients or guarantors.
• Safeguarding the financial integrity of the facility by collecting patient liabilities, establishing payment arrangements, and discussing payment options.
• Conducting complex financial counseling, including reviewing and submitting charity applications and identifying alternative financial resources.
• Posting payments in the system and generating appropriate patient receipts.
• Communicating effectively and professionally with physicians, care management, ancillary departments, nursing units, and patients and their families.

Qualifications:
• High school diploma or equivalent required.
• A minimum of two years of experience in a hospital or medical office environment.
• Proficient typing and keyboarding skills.
• Ability to serve as a mentor and resource for less experienced staff.

Veteran Information:
Military occupations that may relate to the selection criteria for this position include, but are not limited to: 68G, 70E, 0808, 4A0X1.

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