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Client Relations Associate
2 months ago
Position Overview:
As a vital part of our team, the Member Services Associate plays a crucial role in ensuring a positive experience for all members. This position involves a variety of responsibilities aimed at enhancing member satisfaction and engagement.
Key Responsibilities:
- Answer incoming calls and provide assistance to members.
- Welcome and assist members upon arrival, ensuring a friendly atmosphere.
- Process membership applications and renewals efficiently.
- Facilitate program registrations and provide information about available services.
Work Schedule:
This role requires flexibility, including the ability to work evenings and weekends.
Qualifications:
The ideal candidate will possess strong communication skills and a commitment to excellent customer service. Experience in member services or a related field is preferred.
