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Client Relations Specialist
2 months ago
Lakefield Veterinary Group is seeking a dedicated Client Relations Specialist. The perfect candidate will possess experience in the veterinary field and thrive in a dynamic, high-energy setting.
At Lakefield Veterinary Group, we understand the significance of the bond between our clients and their beloved pets. We are committed to treating every individual with the utmost care and respect, just as we would our own family.
About Us:
Lakefield Veterinary Group has been a trusted name in the veterinary community for many years. We prioritize delivering exceptional veterinary services while also fostering professional growth for our team members.
We believe in creating a positive work environment where our staff feels valued, fulfilled, and excited to come to work each day. If this resonates with you, we encourage you to explore this opportunity further.
Your Role:
As a Client Relations Specialist, you will be the welcoming face of our practice. You will greet clients upon arrival and assist them as they depart.
Key Responsibilities:
- Managing incoming calls
- Scheduling appointments
- Addressing inquiries and directing them to the appropriate medical staff
- Providing assistance wherever necessary
- Maintaining inventory
- Ensuring the reception area is tidy and inviting
Qualifications:
- Strong time management abilities
- Exceptional customer service skills
- Experience with conflict resolution techniques
- Able to thrive in a fast-paced environment
- Demonstrated empathy and compassion
This is a full-time opportunity with competitive compensation based on experience. Full-time team members are eligible for a range of benefits, including paid time off and opportunities for professional development.
If you believe you would be a great fit for our team, we look forward to hearing from you