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Restaurant Shift Manager
2 months ago
We are a fast-casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and inclusive environment. Our mission is to nourish and inspire every team member, guest, and community we serve.
Job SummaryWe are seeking a skilled Restaurant Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of rock stars to deliver an exceptional customer experience, ensuring the highest standards of food quality, safety, and cleanliness. If you have a passion for leadership, customer service, and teamwork, we encourage you to apply.
Key Responsibilities- Lead a team of restaurant staff to achieve sales goals, improve customer satisfaction, and maintain a clean and safe work environment.
- Develop and implement strategies to drive sales growth, increase customer loyalty, and improve operational efficiency.
- Manage inventory, labor costs, and cash handling to ensure profitability and minimize losses.
- Provide exceptional customer service, responding to guest complaints and concerns in a timely and professional manner.
- Collaborate with other departments, such as marketing and operations, to achieve business objectives.
- Stay up-to-date with company policies, procedures, and initiatives, ensuring compliance and adherence to standards.
- Previous management or leadership experience in the food service industry.
- Excellent customer service skills, with the ability to communicate effectively with guests and team members.
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Competitive hourly rate: $19.00/hour.
- Opportunities for career growth and professional development.
- Flexible scheduling, including part-time and full-time options.
- Free meal every shift.
- Medical, dental, and vision insurance.
- 401(k) with employer match and stock purchase discounts.
- Recognition awards and anniversary swag.
- Free online Spanish and English language courses.