Machine Learning Researcher in Crisis Support

3 days ago


Baltimore, Maryland, United States Crisis Text Line Full time
About the Team

The Research & Impact team serves the organization's mission by championing the generation of compelling, evidence-grounded, data-driven content, resources, and tools for internal stakeholders and the broader mental health field. We use AI/machine learning and natural language processing to analyze our de-identified dataset of over 10 million conversations with texters in the United States.

Key Responsibilities
  • Lead Machine Learning to Deliver New Research Insights for Crisis Text Line
  • Communicate Results & Support Data Storytelling
  • Lead ML/AI Documentation and Coding Practices on the Research and Impact Team

This role requires strong analytical skills, excellent communication abilities, and the capacity to work effectively in a fast-paced environment. If you are passionate about using data science to drive positive change, we encourage you to apply.

Our benefits package includes flexible paid time off, family support through a virtual childcare platform, and opportunities for professional growth and development.



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