Healthcare Registration Specialist

2 weeks ago


Layton, Utah, United States R1 Full time
Job Overview
R1 is a leading provider of technology-driven solutions transforming the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company combining deep expertise with the industry's most advanced technology platform.

This role as a Customer Service Representative plays a vital part in helping patients check into the hospital. You'll work to collect information accurately and quickly while listening with compassion to address their fears, concerns, and questions.

To thrive in this job, you must be a confident multi-tasker who can type and answer phones. No previous experience or knowledge in healthcare is required. You will need to be prepared to see illness and injuries, but we'll teach you everything you need to know. A perfect starting point for your healthcare career

The key responsibilities include:
  1. Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins.
  2. Helping people who may be very ill or worried. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
  3. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage.
Requirements:
  • High School Diploma or GED
  • Excellent customer service experience
We offer a competitive benefits package, including a salary range of $15.85 - $21.23 per hour. Visit R1RCM.com to learn more about our company culture and mission.

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