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Retail Team Member

2 months ago

Jacksonville, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Team Member to join our team at Michaels Stores. As a Retail Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales initiatives.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Maintain a clean and organized store environment, including merchandise displays and stockrooms
  • Support sales initiatives, including visual merchandising and promotional displays
  • Assist with truck unloading, stocking, and planogram processes
  • Participate in store recovery and maintenance, including merchandise returns and general store recovery
  • Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies
  • Interact with colleagues in a positive and respectful manner, promoting a team-oriented environment
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to remain standing for long periods, move throughout the store, and lift heavy boxes
  • Ability to work a variety of shifts, including nights, weekends, and early mornings
What We Offer

Michaels Stores offers a competitive compensation package, including a starting hourly rate, opportunities for advancement, and a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.