Leasing Consultant

Role Overview

We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at TI Communities. As a Leasing Consultant, you will play a crucial role in creating exceptional living experiences for our residents. Your responsibilities will include apartment occupancy, leasing, sales, marketing, rent collection, customer service, and assisting with resident enrichment programs.

Key Responsibilities

• Conduct informative and engaging property tours for prospective residents, showcasing the unique features and benefits of our apartments.
• Guide potential residents through the application process, ensuring accurate completion of all necessary documents and compliance with fair housing regulations.
• Collaborate with the property manager to ensure vacant units are move-in ready, maintaining our uncompromising quality standards.
• Respond promptly and professionally to inquiries from prospective residents, providing detailed information on available apartments, pricing, and lease terms.
• Utilize persuasive sales techniques to convert leads into signed lease agreements, emphasizing the value and advantages of living in our communities.
• Assist in developing and executing effective marketing strategies to attract prospective residents to our communities.
• Collect rental payments from residents and maintain accurate records of transactions.
• Provide exceptional customer service to residents, promptly and professionally addressing inquiries, concerns, and requests.

Requirements

• Excellent interpersonal communication skills; must be collaborative and adaptive.
• Ambitious and committed to customer satisfaction while upholding company policies.
• Minimum of one year of previous sales experience is preferred.
• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Prior experience in Entrata or another equivalent system is preferred.
• Strong organizational and time-management skills.

Our Core Values

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.