Member Service Team Lead

3 days ago


Mt Pleasant, South Carolina, United States Isabella Community Credit Union Full time
Job Description:
A member service representative plays a key role in ensuring that Isabella Community Credit Union members receive exceptional service. As a senior member service representative, you will supervise and coordinate MSR activities to achieve sales goals while providing informed service to our valued members.

Responsibilities:
* Supervise and coordinate MSR activities to achieve sales goals
* Assist members with account opening and transactions
* Identify cross-sell opportunities and maintain accurate member information

Requirements:
* 1-3 years of experience as a MSR or similar role
* High school education
* Strong interpersonal skills

Work Environment:
The role involves prolonged sitting, lifting up to 15 pounds, and working in a fast-paced team environment. The estimated annual salary for this position is $42,000 - $60,000 depending on experience.

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