Scheduling Supervisor/CCC
3 weeks ago
We are seeking a highly organized and detail-oriented Scheduling Supervisor to join our team at Hope At Home Health Care. The ideal candidate will have excellent interpersonal skills and the ability to multitask, ensuring seamless communication with clients, caregivers, and administrative staff.
Key Responsibilities:- Identify primary requirements and responsibilities of the Supervisor of the clinical staff.
- Deliver the highest standard of Home Care services through efficient and effective scheduling for agency employees and clients.
- Handle agency personnel files and report to the Scheduling Supervisor.
- Schedule Home Care, Home health, Placement, DME, and Hospice services as needed, matching clients and caregivers with input from the Program Director.
- Recruit, screen, and hire top talent and run new hire orientation for paraprofessional staff.
- Maintain personnel files in compliance with agency policy and state regulations.
- Assist with the referral/intake process for clients and verify third-party payer coverage as needed.
- Run initial client visits, complete and implement all required paperwork, and review and revise plans of care by RN as needed.
- Work closely with office staff to promote positive and effective communication to ensure appropriate client care.
- Promote effective compliance within agency philosophy, policies, and procedures, and in accordance with State licensing laws and regulations.
- Ensure the Home Care Plan is followed.
- Oversee and document employee performance every six months, develop and carry out yearly employee evaluations.
- Ensure a qualified alternate is appointed to act in the supervisor's absence.
- Provide on-call services after hours and weekends as needed or directed by the Administrator.
- Ability to communicate effectively with clients, families, caregivers, and administrative staff.
- Confirmed leadership and interpersonal skills, as well as flexibility and a high standard of stress.
- You are passionate, ambitious, eager to improve, and computer-literate.
- 2+ years working in Home Care or related services.
- Valid Driver's License.
Hope At Home Health Care is a full-service home care agency dedicated to helping people excel in the comfort of their home. We offer Medicare-certified skilled services. Whether you are recovering from injury or illness, or simply want to reinvigorate your mobility and health, Hope At Home Health Care has a solution for you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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