Client Support Coordinator

1 week ago


Prescott Valley, United States Best Pick Disposal Inc Full time
Job Overview

We are looking for a dedicated Customer Service Specialist to enhance our client support operations. In this role, you will assist customers by delivering product and service details while addressing technical challenges.

Key Responsibilities:
  • Manage customer inquiries and resolve complaints effectively.
  • Offer comprehensive information regarding our products and services.
  • Diagnose and rectify product-related issues and concerns.
  • Maintain accurate customer records based on interactions.
  • Continuously develop and update a knowledge base of our evolving offerings.
  • Gather essential financial data for accounting purposes.
  • Perform calculations and record numerical data accurately.
  • Verify the precision of business transactions, including charges and payments.
  • Execute data entry and various administrative tasks.
  • Provide quotes to prospective clients and establish Sales Service agreements for new customers.
  • Support Dispatch by coordinating with drivers for customer service requests.
Qualifications:
  • Prior experience in customer service, sales, or related fields is preferred.
  • Strong ability to establish rapport with clients.
  • Proficient in prioritizing tasks and managing multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Excellent organizational capabilities.
  • Detail-oriented with a focus on deadlines.
  • Outstanding written and verbal communication skills.
About the Company

Best Pick Disposal, Inc. is a comprehensive waste management service provider, specializing in Residential, Commercial, and Construction waste removal, including roll-off containers and portable sanitation solutions. Established in 1997, we have consistently been a leader in our community.


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