Public Inquiry Specialist

3 days ago


New York, New York, United States City of New York Full time
About the Role
We are seeking an experienced Public Inquiry Specialist to join our team in the Long Island City Office. The successful candidate will be responsible for interacting with community members who require assistance with summonses and other related matters.

Key duties include:
  1. Receiving and processing cases.
  2. Communicating effectively with the public to ensure understanding of the adjudication process.
  3. Providing case-related information and support to visitors.
  4. Resolving complaints and addressing public inquiries.
  5. Assisting with the intake, processing, and calendaring of cases.

What We Offer
The City of New York offers a comprehensive compensation package, including a salary range of $64,000 - $83,000 per year, based on experience and qualifications. This role also provides opportunities for professional growth and development in a dynamic and supportive environment.

This position requires strong communication and problem-solving skills, as well as the ability to work effectively with diverse stakeholders.

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