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Sports Betting Associate

2 months ago


Reno, Nevada, United States Caesars Entertainment Full time
Job Overview

JOIN THE EMPIRE Caesars Sportsbook, a premier provider in the sports betting industry, is seeking enthusiastic individuals to join our dynamic team. If you enjoy engaging with customers and excel in a lively work atmosphere, we encourage you to explore this opportunity.

YOUR ROLE
As a key member of our retail operations, reporting directly to the District Manager, you will represent our brand and ensure a welcoming environment for all patrons. Your expertise in our extensive range of sports betting options will enable you to assist customers in making informed and responsible wagering decisions.

Benefits of Joining Us:
  • Comprehensive benefits package available for full-time employees after a designated waiting period (including medical, dental, and vision coverage)
  • Flexible work schedules accommodating nights, weekends, and holidays
  • Opportunities for career advancement within our organization
Key Responsibilities:
  • Deliver exceptional customer service that fosters repeat business
  • Adhere to all company policies and regulations set forth by the gaming control board
  • Develop a thorough understanding of our betting options to engage customers in meaningful conversations
  • Address and resolve customer inquiries and complaints, escalating issues to your supervisor when necessary
  • Collaborate effectively with team members and leadership to maintain a positive work environment
  • Complete all required documentation in accordance with company policies and gaming regulations
  • Perform additional duties as assigned
Qualifications:
  • Basic computer skills (Email, MS Excel, internet navigation)
  • Minimum of 1 year of cash handling experience in a professional setting
  • High School Diploma, GED, or equivalent preferred
  • Must be at least 21 years of age
  • Ability to pass a drug test, background check, and health screenings
  • Capability to obtain a gaming license as required
  • Strong commitment to customer service excellence
  • Flexibility to work varied hours, including nights and weekends
  • Professional demeanor and appearance
  • Effective communication skills, both written and verbal
  • Basic mathematical skills
  • Understanding of compliance requirements set by the company and gaming authorities
Physical Requirements:
  • Ability to stand for extended periods
  • Capacity to lift, pull, or push up to 25 lbs.
  • Ability to write for prolonged periods
  • Capability to twist, bend, or reach without significant limitations
  • Exposure to a smoke-filled environment may occur
The above information outlines the general nature and level of work performed by individuals in this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Caesars Sportsbook & Casino reserves the right to modify the job description as necessary.

About Us

At Caesars Sportsbook, we pride ourselves on being part of Caesars Entertainment, the leading gaming company globally with over 80 years of expertise in sports betting. We believe in treating all our Team Members with the utmost respect, reflecting our foundational mantra.

As we continue to innovate with our Caesars Sportsbook & Casino app and expand our retail locations, we are creating exciting opportunities for you to contribute to our legacy and make a significant impact.