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Warehouse Operations Manager

1 month ago

San Jose, California, United States LSG Sky Chefs Full time
Job Title:

Warehouse Manager

Job Summary:

We are seeking a highly skilled Warehouse Manager to oversee the inventory, ordering, receiving, storage, and issuance of all food, beverage, and equipment products for our Customer Service Center (CSC).

Key Responsibilities:

  • Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality, and safety.
  • Responsible for department costs to budget through effective manpower planning, scheduling, and overtime usage.
  • Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental, and other regulations.
  • Ensure on-time and accurate production in the preparation of food/equipment and catering of flights.
  • Investigate customer quality issues, develop, and implement corrective actions.
  • Maintain an ongoing, positive, and proactive relationship with all internal and external customers.
  • Attend the daily operations briefing.
  • Ensure par levels of customer inventory and customer-specific goods.
  • Provide data for the development of an annual business plan and budgeting for the department.
  • Ensure optimal deployment of human, technical, and material resources in the department.
  • Initiate and control continuous optimization of processes.
  • Plan/Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations.
  • Participate and support company-sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety.

Requirements:

  • Bachelor's degree or equivalent experience preferred.
  • 3 to 5 years experience in a leadership position in supply chain/manufacturing or warehouse management.
  • Basic knowledge of Demand Planning and Vendor Management.
  • Basic knowledge of lean manufacturing and supply chain management.
  • Proven success in improving work processes, leading change, and role models positive behaviors as well as change agent skills in a complex and fast-paced environment.
  • Established ability to identify the vision and produce goals with realistic plans to achieve them.
  • Ability to interact with employees, customers, and vendors at all levels.
  • Experience in using and managing Variable Production Systems and schedules.
  • Experience in SAP MM a plus.
  • Excellent analytical and conceptual skills.
  • Excellent communication and interpersonal skills necessary to provide leadership.

About Us:

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.