Case Manager

2 weeks ago

Shoreline, Washington, United States Vision House Full time

Job Summary:

A Case Manager at Vision House provides advocacy, support, and referral information to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.

We serve a diverse population and value diversity, equity, and inclusion. The ideal candidate will have a strong understanding of trauma-informed care and a client-driven approach.

This is a full-time position located in Shoreline, WA, with a competitive salary range of $21-$25 per hour depending on experience. Benefits include health insurance, retirement plan, vacation time, and paid holidays.

Responsibilities:

  • Provide case management services demonstrating a trauma-informed, client-driven, strength-based, and team approach in philosophy of care.
  • Assist residents with health, employment, educational/vocational, and permanent housing goals by checking in with them at least every 21 days.
  • Provide resources and advocacy for families, women, men, and couples experiencing homelessness.
  • Help maintain a healthy, alcohol/drug-free environment.
  • Assist with screening and interviewing of clients, conduct crisis intervention and resource calls, and participate in interventions and voluntary/involuntary terminations.
  • Update client database tracking system (ETO) and client case notes in a timely manner.
  • Maintain contact with agencies and community resources that provide VH referrals for housing and employment.
  • Participate in weekly supervision and staff meetings, and regularly scheduled apartment inspections.
  • Complete housing authority paperwork and provide reports.
  • Help organize and implement community meetings, resident classes, and family events.

Requirements:

  • B.A. Degree in Social Service field, A.A. degree may be combined with exceptional experience.
  • Two years of experience must be direct social service or advocacy work, including assessing client needs and/or determining client benefit eligibility.
  • Working knowledge of alcohol/drug addiction and recovery.
  • Demonstrate good listening and interactive communication skills.
  • Demonstrate ability to work effectively and flexibly under stressful conditions.
  • Demonstrate ability to be consistent and follow-through on case management tasks.
  • Demonstrate ability to work with people of diverse socio-economic backgrounds, ethnicity, beliefs, sexual orientation, and lifestyle.
  • Proven ability to work independently and in a collaborative team environment.
  • Experience in guiding, directing, or teaching people crisis intervention and resources.

Personal Characteristics:

  • Approachable, empathetic, flexible, discerning.
  • Proficient in Word, Access, and Excel.
  • Washington State driver's license and reliable transportation.
  • Must be able to lift and move 35 pounds.
  • Must be willing to work a flexible schedule depending on program needs.
  • Ability to work 1-2 evenings a week.
  • Ability to pass background check.
  • Ability to sign our Statement of Faith.
  • Working knowledge of Christ-centered servant leadership.

Vision House is a Christian service agency. Applicants will have employment eligibility verified with E-Verify.

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