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Restaurant Operations Manager

2 months ago

Kermit, Texas, United States The Kent Companies Full time

Job Summary:

The Restaurant Operations Manager is responsible for achieving or exceeding site sales and profit plans by motivating and developing team members towards achieving operational excellence at The Kent Companies.

Key Responsibilities:

  • Guest Satisfaction: Ensure that each guest is completely satisfied during their visit, making it a top priority.
  • Daily Operations: Complete all daily paperwork at the unit level, including sales reports, shift inventories, and other necessary paperwork to ensure the profitability of the unit.
  • Cleanliness and Sanitation: Maintain the highest standards of cleanliness and sanitation in the unit at all times.
  • Monthly Inspections: Complete monthly inspections of the unit using the Unit Inspection form from the District Manager.
  • Inventory Management: Order all food and supplies needed to operate the unit on a daily basis.
  • Brand Standards: Enforce all brand standards, company policies, and procedures.
  • Professional Representation: Represent the company with professionalism at all times, treating all team members with dignity and respect.
  • HR Function: Manage the HR function at the unit level, ensuring that all new hire paperwork, time sheets, payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner.
  • Staff Training: Train all levels of staff in proper operations of the unit, including POS systems, back of house functions, and front of house operations, including Guest Service and all positional duties.
  • Additional Responsibilities: Perform other duties as assigned.

Requirements:

  • Background Check: Must pass a drug test and background check.
  • Management Experience: Previous management and restaurant experience.
  • Availability: Ability to cover all shifts during the normal operation of the unit (24 hours a day).