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Restaurant Operations Manager
2 months ago
Job Title: Shift Leader
Job Summary:
As a Shift Leader at Domino's Franchise, you will be responsible for supervising shifts and work areas to ensure high-quality products and customer service are delivered. You will manage operations, execute company policies, and ensure compliance with federal, state, and local laws.
Key Responsibilities:
• Supervise a restaurant team, maintain adequate staffing levels, and properly train team members to exceed customer expectations.
• Safely interact with customers at the store, receive and process telephone orders, and handle sensitive customer information.
• Execute credit transactions, make bank deposits, and respond to customer concerns or issues.
• Communicate, train, and promote quality standards to team members, utilizing all available tools.
• Execute cash management duties, manage inventory levels, and operate all equipment.
• Stock ingredients, take inventory, and complete associated paperwork.
Requirements:
• Ability to comprehend and give correct written instructions, communicate verbally with customers and co-workers, and process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and operate a motor vehicle.
• Must have verbal, writing, and telephone skills to take and process orders, and enter orders using a computer keyboard or touch screen.
Work Environment:
• Clean equipment and facility daily, stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product and operate all equipment.
Language:
English (en-US)