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Epic Professional Billing Analyst

2 months ago

New York, New York, United States Innova Solutions Full time
Epic Professional Billing Analyst Job Description

Innova Solutions is seeking an experienced Epic Professional Billing Analyst to join our team. As a key member of our Information Technology Department, you will be responsible for configuring and maintaining the Resolute Professional Billing module, as well as supporting end-users on the Epic EMR system.

Responsibilities:
  • Configure and maintain the Resolute Professional Billing module, including trigger/modify charges, benefit engine, and work with external collection agencies.
  • Support end-users on the Epic EMR system, including integrating Revenue Cycle processes such as maintaining claim scrubber and payment processor.
  • Responsible for system implementations, current system upgrades, and industry standard transitions.
  • Support other IT department initiatives and projects.
  • Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems and PB modules.
  • Conduct regular day-to-day communication, reviewing the software, and working with Epic, other software vendors, and end-users to tailor the systems to fit the organization's needs.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues.
  • Remain current on Epic technologies and obtain and maintain Epic certifications as warranted.
  • Provide on-site support during go-live and system upgrade scenarios.
  • Experience and ability to work in a ticket system effectively and efficiently.
  • Provide on-call support on a rotating basis.
  • Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve.
Requirements:
  • Bachelor's Degree.
  • Certified in Epic Professional Billing.
  • Must have experience with charge router, work queue configuration, collection agency workflows, statement processing, facility structure, security, and credit card gateway.
  • Strong interpersonal relationship skills.
  • Demonstrated ability in adherence to process standards around documentation and workflow design.
  • Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.
  • Driven to expand on current healthcare IT knowledge and expertise.
  • Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
  • Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
  • Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint.
  • Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their job responsibilities.
  • Flexibility to work an expanded work schedule, including early mornings, nights and possibly weekends during major implementation and support efforts.
Desired Qualifications:
  • 3+ years working in a physician and revenue cycle environment.
  • Prior experience implementing, teaching, and supporting users with new applications and/or Epic in an ambulatory or hospital environment is preferred.
  • Cross-application integration experience is highly desired.
  • Assessment and change management/transformation experience preferred.