Customer Service Representative

3 weeks ago


Houston, Texas, United States DXP Enterprises Full time
Customer Service Representative Job Description

At DXP Enterprises, we are passionate about delivering exceptional customer service and driven to be the best solution for our industrial customers. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the highest quality of service through our expertise of the products we distribute and the technical services we perform.

Responsibilities:
  • Respond to customer inquiries regarding company products and services
  • Process customer phone orders and check availability of stock and shipping dates
  • Quote prices, fill orders to customer specifications, and process sales data via computer
  • Assist the outside sales team by preparing price quotes and sourcing products
Qualifications:
  • 3+ years of Inside Sales experience in metal working or industrial supply is preferred
  • Excellent communication skills and ability to work independently
  • Data entry skills, organization, multi-tasking, and customer focus are required
  • Regular in-person attendance is required, with normal business hours Monday-Friday, 8am-5pm

DXP Enterprises offers a comprehensive benefits package, including medical, dental, vision, flexible spending, 401(k), paid holidays, life and disability insurance, and additional supplemental products. We are an equal opportunity employer and welcome applications from diverse candidates.



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