Service Leader
2 weeks ago
At Chipotle Mexican Grill, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a key role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well trained and provides good customer service.
Key Responsibilities:- Maintain a clean, organized line with properly functioning line equipment
- Ensure great tasting, high quality food is served
- Help resolve food quality issues and support food safety
- Help resolve customer incidents and work to ensure positive customer experiences
- Monitor crew breaks, shift changes, shift meetings, and line schedules
- Develop and cross-train all front of house Crew
- Assist with Crew performance reviews and develop future Service Leaders
- Assist with miscellaneous office administration duties
- Chipotle Crew member and/or Kitchen Leader experience
- Ability to understand and articulate Chipotle's Food With Integrity philosophy
- Knowledge and experience of cash handling policies and procedures
- Knowledge of Food Safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
- High school diploma
- Restaurant experience
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